Book a Service Call

Need a service call or maintenance on your system? Our team of technicians works from Monday to Friday, with a range of arrival times available throughout the day. Let us know what repairs or service you need done, and a time and day that suits you.

If you require an after hours emergency service call, please contact us directly on 0800 20 30 40.

Chubb Security business hours are Monday to Friday 8.30am to 5pm NZST, with calls outside these hours answered by our Monitoring Centre operators to ensure that you will always speak to a Chubb employee 24/7.

Fields marked * are required. Feel free to call our customer service team if you are unsure of any details.

1

Step Two

Are you an existing Chubb Monitored customer?

Yes

No

2

Step Two

What would you like done?

Example: My alarm system has an error code and I cannot correct it

Purpose

General Service - Give Details

Having False Alarms

Add/Delete User Code(s)

Keypad is beeping

Can't set alarm

Backup Battery Replacement

Other - Give Details

Please Explain:

3

Step Three

When would you like it done?

Preferred Date

Arrival Time

*Subject to availability

4

Step Four

Please enter your contact details

Title

First Name

Last Name

Email

Phone

Job Site Address

City

Postcode

Mobile Phone

Account Number (if known)

5

Step Five

Please enter your alarm details

Alarm Panel Type

Year of Purchase

Is your alarm system under warranty?

*Fields marked * are required. Feel free to call our customer service team if you are unsure on any details. Customer will be contact within 24 hours to arrange your service.

6

Step Six

Preferred Payment Method